Worrying

I know it's cliché to worry about the next generation of kids, but I got an e-mail at work today that really made me wonder what sort of education kids are getting. They are definitely a text-message generation (even more popular here than in the US). Below is the e-mail I received from a 21 year-old student completing her final year of college.

"hi ya iu was wondering if u could help me please it you was unable to make enrolment how would you enrol or would I be able to send someone else with my paper work do u no when the enrollement date is x"

By the way, the "x" at the end of her e-mail indicates a kiss, which is very common in e-mails sent between friends here but I've never seen a student use it when e-mailing our office.